| Terms and Conditions for the Delivery of Hardware and appendant Software Date: May 30, 2008 |
| Terms and Conditions for the Use and Maintenance of Software Products Date: August 5, 2005 |
| Terms and Conditions for the Repair of Hardware Date: October 24, 2007 |
| ElektroG extension Transfer of disposal of used electrical equipment to the customer Date: March 24, 2006 |